1. Are you a manufacturer, an agent or a trading firm?

Our factory has been producing products for pets for a decade.

The areas of expertise are pet toys, leashes and harness, dog and cat cages, automatic self-cleaning cat capsules, and water fountains and bowls. The floor size is 3000 square meters, with 50 sets of production equipment. But this is not all. We also cooperate with over 500 other factories in China, to make sure we help you with all kinds of products without you having to spend a lot of time and effort on the search for other products or manufacturers to complete your needs.

If you like to design and create a new product, all you need to do is give me a sketch, and we can help you complete it in 3D, and produce a mold or use 3D printing to make a sample for you. We are of course very familiar with Chinese factories, materials and various processes, so we will give you a very competitive price. We insist on not making a profit from the development process of our customers, instead I hope we can grow together, and benefit mutually.

2. Why should I work with you rather than any of your competitors?

We never stop looking for new ideas, developing new technologies, and working with the best collaborators for new and interesting products.

You can be safe knowing we keep up with the hottest market trends and products all the time. We also keep adding to our machines and our manufacturing processes. Another important advantage is we look after our customers, showing you new and interesting products continually to help you stay on top of your competitors.

3. Can I get samples?

Yes, for many products we can send samples free of charge to serious clients. But you will in that case pay for the freight and delivery costs. However, we would need to charge a sample fee for  custom designs which we will deduct from the total when the order is of a certain size. We will be 100% open about the terms before we start to make sure you know exactly what the deal is.

4. Can we put our own brand and logo on the products?

We have several methods of applying logos and product names on the items. If you don't have your own logo or product name we are more than happy to assist you with this. We have designers in house.

5. What are the payment terms?

Our standard contracts are 30% down payment before production starts, and final and complete payment before shipment. For small orders, you will be asked to pay in full before production.

6. Can you provide custom packaging?

Yes. We have printers that will make sure all your products are packed according to your requirements. We will work with you to find the best solution if you don't know exactly what you need from the beginning. We can even help you with the design and the graphics, as well as special photography of the products, if needed.

7. What is your time frame form orderer to delivery?

7-15 days if in stock. If not we will give you a realistic estimation of how long it will take. The same if you have ordered a product that may need a design change you may have requested. 

8. What are the shipping cost?

For smaller orders and smaller goods we cooperate with express firms, such as FedEx and DHL to find the best price at the time of delivery. If your order is large, we will ship by sea or train if applicable. We can quote you a price, after which you can choose to use our freight forwarder, or you can hire a freight forwarder yourself. Whichever you are most comfortable with.

9. What type of payment methods do you accept?

We accept T/T, PayPal, Western Union.

10. How do we make sure I get the best price? Are your quotes negotiable?

The best way is to start with a target price from your side. Then we know the expectations and we know better how to quote you. Basically two similar products can have different price depending on material used. If you can give me your expected  target price. I will ensure you will get the most cost-effective solution within the price range. If it can not be done, or the quality may not be high enough, I will be open with you and discuss all details before we move forward.